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Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal data.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. For further information on cookies, please read our Cookie Policy.

What data do we collect?

We may collect, store and use the following kinds of personal data:

How is your personal data collected?

Personal Data is only collected when you use our website and choose to enter one or more of the free draws or to create an account on the site.

Some data may also be collected if you email us for any reason, but only that data which is required to answer your queries.

How do we use your personal data?

Personal Data submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal data to:

We will not provide your personal data to any third parties for the purpose of direct marketing if you have unsubscribed from the service.


We may disclose your personal data to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

We may disclose your personal data to any member of our group of companies (this means our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal data:

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to other countries including those countries which do not have data protection laws equivalent to those in force in the European Economic Area.

In addition, personal data that you submit for publication on the website may subsequently be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data.

We will store all the personal data you provide on our secure servers.

All electronic transactions entered into via the website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is potentially insecure and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and other login details confidential. While you will require your password to log in to your account, you will never be asked to disclose your password to a representative or employee of the company.

We will cooperate with all law enforcement requests from within or outside the EU.

Policy amendments

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

This policy was last updated on 16th May, 2018.

Your rights

You may instruct us to provide you with any personal data we hold about you.

As a security measure, to prevent disclosure of your data to anybody who has no right to receive it, we will require evidence of your identity which will include a notarised photocopy of your passport plus an original copy of a utility bill showing your current address. We reserve the right to request additional information to establish your identify if required and withhold such personal data if required to do so by law.

You may instruct us not to process your personal data for marketing purposes, by emailing or writing to us using the details provided on our Contact Us page.

So long as it is legal for us to do so, you may request the deletion of your data at any time.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or data practices of third party websites including Facebook, Twitter and Google.

Data controller

Take That Ltd. is the controller and responsible for your personal data (collectively referred to as, “we”, “us” or “our” in this Privacy Policy). We are registered with the Information Commissioner's Office and our data protection registration number is Z6413413.

If you have any questions for the Data Controller or about this Privacy Policy, including any requests to exercise your legal rights, please contact us via our customer contact page and state that your query is for the attention of the Data Controller.

Data retention

We will retain your data for as long as necessary to fulfil the purposes for which it was collected including any legal, reporting, accounting or insurance requirements. This is generally 7 years unless the law prescribes a longer period.

So long as it is legal for us to do so, you may request the deletion of your data at any time.

Occasionally we may keep data for a longer period purely for statistical analysis. Such data is anonymised and cannot be associated with you or your activities.


If you have any questions about this privacy policy or our treatment of your personal data, please write to us at our postal address, The Lottery Company Ltd., The Exchange, Station Parade, Harrogate, HG1 1TS or contact us using our Contact page.


If you have a complaint, please give us the chance to deal with your issue in the first instance. But you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (